Shipping Policy

Thank you for shopping with us. We are committed to providing a smooth and reliable shopping experience.

Order Processing

Orders are typically processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.

Shipping Times

Estimated shipping times vary depending on your location and the product ordered.

United States: 5–12 business days
International: 10–20 business days

Please note that shipping times are estimates and may be affected by factors outside our control, including weather, carrier delays, customs processing, or peak holiday periods.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Any free shipping promotions will be clearly displayed on our website.

Order Tracking

Once your order ships, you will receive tracking information via email. Please allow up to 48 hours for tracking information to become active.

Incorrect Addresses

Customers are responsible for providing accurate shipping information. We are not responsible for delays or delivery issues resulting from incorrect or incomplete addresses.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us at supportpurposethreads@gmail.com, and we will do our best to assist you in resolving the issue.