Shipping policy
Shipping Policy
Thank you for shopping with us! We’re excited to create products that inspire and celebrate purpose. Every item is made to order, which helps reduce waste and ensures your purchase is created just for you.
Order Processing
All orders are custom printed after your purchase is placed.
- Processing time: 2–5 business days
- During holidays, sales events, or periods of high demand, processing times may be slightly longer.
Once your order has been produced, it will be shipped to the address provided at checkout.
Shipping Times
Estimated delivery times after your order ships:
- United States: 3–7 business days
- International: 7–21 business days (where available)
Please note that shipping estimates are not guaranteed and may vary due to weather, carrier delays, customs processing, or other circumstances beyond our control.
Order Tracking
When your order ships, you will receive a confirmation email with tracking information so you can monitor your package’s progress.
Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.
Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an incorrect or incomplete address is provided and the order has already entered production or shipped, we may be unable to make changes or offer a refund.
Lost or Delayed Packages
If your package appears to be lost or significantly delayed, please contact us so we can assist in working with the shipping carrier.
If a package is confirmed lost in transit, we will provide a replacement or refund when appropriate.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of delivery.
To help us resolve the issue quickly, please include:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
Once reviewed, we will gladly provide a replacement or refund if the issue is confirmed.
Multiple Shipments
If your order contains multiple products, they may arrive in separate packages depending on production location and inventory availability.
Questions
If you have any questions about your order or our shipping process, please contact us through our Contact page. We strive to respond to all inquiries within 24–48 business hours.