Refund policy

30-Day Defective Item Guarantee

Your satisfaction is important to us. If your item arrives damaged, defective, or with a printing error, please contact us within 30 days of delivery.

Please include:

Your order number
A description of the issue
Clear photos of the product

If approved, we will gladly send a replacement or issue a full refund at no additional cost.

Non-Returnable Items

Because every item is made specifically for you after your order is placed, we cannot accept returns or exchanges for:

Incorrect size ordered
Buyer changes their mind
Color preference
Accidental orders
Incorrect shipping address provided by the customer

Please review our sizing charts carefully before ordering.

Lost Packages

If your package is lost in transit, please contact us and we’ll work with the shipping carrier to resolve the issue. If the package is confirmed lost, we’ll replace it or refund your order.